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WhatsApp Bio+Integral 650 713 597

Bizum Bio+Integral 650 713 597

Terms of service

1. Definition

2. Customer registration

3. Privacy

4. Cookie Policy

5. Owner's rights

6. How to buy

7. How to pay

8. Shipping costs

9. Delivery time

10. Returns

1. Definition

The present conditions have the purpose of regulating the provision of the services offered by Francisco Carcelén Fernández, NIF: 04992957W, with address at C / Federico García Lorca 3, 02430 Elche de la Sierra, Albacete, Spain, through its biointegral.eswebsite.

These services are the sale of food supplements, organic food and ecological drug products.

2. Customer registration

You will be a customer of the services the person who completes the user registration form on the registration page and accepts the present conditions of service.

Only natural persons who are legally majority in accordance with current legislation and legal entities may be clients, in which case the person who formalizes the registration shall be the legal representative of said entity.

The client will provide, truthfully and under his responsibility, all the necessary data in the registration form.

3. Privacy

Navigation on this site is done securely using an SSL Certificate of Encryption.

The access of any person to the services and contents of the site becomes a user thereof and this implies the acceptance of the service conditions, as well as the acceptance of own and third party cookies that are used during navigation.

In compliance with the provisions of the Organic Law 15/1999 of December 13, on the Protection of Personal Data, the owner of the internet site biointegral.esinforms that by filling in the customer registration and contact forms, the The owner of the data will give his express consent to the automated processing of the same, as well as to his incorporation to the file located in the computer system of the server of Loading Systems SL, duly communicated to the Spanish Agency for Data Protection, in order to comply with the purposes of the provision of services.

Processing of customer data

Person in charge: Francisco Carcelén Fernández, NIF: 04992957W, with address at C / Federico García Lorca 3, 02430 Elche de la Sierra, Albacete, Spain.

Landline phone: +34 967 410 020 
Mobile phone: +34 650 713 597


In the name of the company, we treat the information you provide us in order to provide the requested service and perform billing.

The data provided will be kept as long as the commercial relationship is maintained or during the time necessary to comply with the legal obligations.

The data will not be transferred to third parties except in cases where there is a legal obligation.

You have the right to obtain confirmation on whether Francisco Carcelén Fernández is treating your personal data, therefore you have the right to access your personal data, correct inaccurate data or request its deletion when the data is no longer necessary.

I also request your authorization to offer products and services related to those requested and to retain you as a customer.

4. Cookie Policy

Own and third-party cookies are used for browsing this site.

Cookies are small files of information that allow to know the navigation of the users to be able to render the best service to them. The cookies used do not store personal data, nor any information that can identify anyone. In case you do not want to receive cookies, please configure your Internet browser to delete them from your computer's hard drive, block them or notify you in case of installing them.

Types of cookies that are used

Strictly needed cookies

These cookies are necessary for the correct use of the site, allowing access to sections that have security filters. Without these cookies, many of the services available would not be operational.

Navigation Cookies

These cookies collect information about the use that the visits make in the site, for example page views, loading errors ... It is generic and anonymous information, which does not include personal data, nor does it collect information that identifies the visitors; The ultimate goal being to improve performance.

By visiting our site we accept the installation of these cookies in your device.

Functional Cookies

These cookies allow you to remember information (such as your username, language or the region you are in) and more personal characteristics. For example, the ability to offer personalized content based on the information and criteria you have voluntarily provided. These cookies can also be used to remember changes made to the text size, fonts, and other customizable parts of the site. The information collected by these cookies may be anonymous and may not be followed on other sites.

By visiting this site you accept the installation of these cookies on your device.

5. Owner's rights

It reserves the right to cancel the registration account of any customer that contravenes the conditions of service or is considered to act in bad faith.

It will not be responsible for the damages that the customer can claim for reasons of freight transport, banking intermediation or hosting of the site on the server.

It reserves the right to modify the present conditions of service at any time, reason why the user or client must consult periodically the same ones to know the possible modifications.

It reserves the right to suspend or temporarily interrupt the services, to carry out operations of maintenance, improvement, repair or update of its systems and equipment.

6. How to buy

As a registered customer

You will only have to give your data once and it will serve you for other orders in the future.

As an unregistered customer

You will give your data only for that order.

By email

You can buy all the articles by writing to the email

7. How to pay

Wire transfer

When confirming the order will be informed of the bank and the account number in which you must make the required deposit, prior to the shipment of the goods, which is reserved for a maximum period of seven days, after which the order is canceled if not payment has been received.

8. Shipping costs

The shipping costs are variable according to the weight or volume, and they are calculated on the delivery address.

In principle, those corresponding to destinations in mainland Spain are automatically calculated.

For the rest of Spanish and international destinations the personalized search for the best rate is offered, which will be communicated by email to the client to proceed with the payment. The purchase process is a bit slower by this procedure, but it allows for cheaper shipping.

Spain - Peninsula4,95 €
Spain - Balearic Islands
Spain - Canary Islands
Spain - Ceuta and Melilla
All countriesBudget

9. Delivery time

DestinationDelivery term
Peninsular Spain24 - 48 hours
Balearic Islands3 - 4 days

To receive the order within these deadlines it is recommended to make the payment by credit card.

For orders paid by transfer is expected the confirmation of entry before making the shipment; This may imply one more day of delivery time.

10. Returns

If, upon receipt of your order, the customer notices damage to the packaging or signs of having been opened or tampered with, he should not be responsible for it and must return it to the same carrier that is delivering it. After the claim to the carrier the customer will receive a new shipment, if he wishes, or he will be refunded the amount that he has paid.

The return of defective products and erroneous shipments will be allowed, provided that the client communicates this circumstance within 14 days, counted from the date of receipt of the shipment.

The return of defective products and erroneous shipments will be carried out by the same transport company that made the delivery.

If upon receipt of your order the customer is not satisfied for another reason, he has a period of 14 days, from the date of receipt, to return the merchandise. In this case, the amount of the shipping and return costs will be deducted from the total amount paid by the customer.

The client will be informed of the total amount of the expenses that will be deducted before proceeding to the return if it so requests.

To make the return, the product must be in perfect condition, unused, in its original packaging, with the tags intact and the promotional accessories or gifts included in your case.

Once the goods have been received, and after checking the status of the goods, they will be refunded in accordance with the payment method made by the customer.